I just wanted to write and let you know how happy I am after visiting your store today. The whole experience was just a real pleasure. From the moment I came in, everyone was friendly, and really helpful, without being remotely pushy or overbearing. Great service, because it didn't really even feel like service. The pearls I bought are gorgeous, and they were really beautifully presented, which makes them feel even more special again. I will definitely be back, I already have my eye on my next purchase on your website :), and I will recommend you to my friends and family also. I think that your lovely family business is a London gem. Thank you! Robyn
I just wanted to say thank you for the great service you provide, I ordered a pearl necklace yesterday around 13:00 online and by 11:00 am today I had a beautifuly packaged product on my desk. I searched hi and low and trawled the internet looking for a company that I could trust and were not a scam, I ordered from Pearl Magpie because the jewellery looked good quality and the overal impression of the website is good. I will be recommending you to everyone I know. Thank you again for a great trustworthy service. Kindest regards Chris
Just wanted to let you know the new chain arrived today in great order. Many thanks. Fabulous customer service again. Simon
May I just thank you for the lovely pearls which were safely delivered to me on Tuesday - I cannot tell you how delightful they are - both the presentation gift wrapping and the pearls themselves and I would not hesitate to recommend your products to friends or family. Kind regards, Julie.
Dear May & Mike, I just wanted to thank you again for a lovely experience. I really have a greater appreciation for how they are made now. Your store is great and you are very nice people. I'm looking forward to seeing you again soon. Sincerely, Richard
Hi Mike and May Just wanted to say thanks very much for my ring, earrings and pendant. The ring is beautiful, I really love it and it fits really well, having the pendant is a lovely bonus and I've been wearing it constantly. I also enjoyed the cake, very nice! Best regards, Hilary
Hi Michael. My wife was delighted with the pearls, and I want to thank you and May for your kind assistance when I came to visit the shop last week. I really liked the warm environment you have created there.
I came into your shop last Tuesday and bought a Pearl engagement ring. You’ll be pleased to hear that my girlfriend said ‘yes’ and that the ring was absolutely perfect, she insists she could not have found a better one herself. Thank you to you and your wife for not only having the ring in stock but for providing an exceptional shopping experience, I really enjoyed it and you made making my choice very easy. Regards "A"
Dear Mae, I visited your shop in December and purchased a Victoria Shaw necklace and a set of earrings for my fiance as a wedding present. We were married on the 23rd December and, as promised, I have attached some photos. Elizabeth looked beautiful. She was overjoyed with the pearls and we both felt that they were the finishing touches to her outfit on the day. I hope you enjoy the pictures. Best wishes, E & S
Hello May Just wanted to let you know that the replacement necklace was perfect, mum loves it and was overjoyed when my Aunty then gave her some matching ear-rings too. Thank you so much for your help, you've been absolutely fantastic. Its not often we see customer service like this anymore so THANK YOU THANK YOU THANK YOU!! I will not hesitate to recommend you to friends and will definitely return next time I'm looking for something special. Best Regards, J.
Comment: Dear May and Mike, We bought a pearl necklace for my Mother last year as a wedding present, and your service and hospitality was amazing - even with our Westie Bruce who was welcomed into your shop! Last week we travelled from Manchester to London to seek a repair, and again, you were both welcoming and gave advice on the repair. My Mother received the piece and loves it more than the original! Many Thanks for your hospitality and advice - we would not have known where to start!!! We found your shop by chance on the Internet and would recommend other to visit! Not only is the service and hospitality great, you also learn about what types of pearls to buy and see a good selection without feeling rushed or under pressure to buy unlike other stores. Many Thanks again! Mr & Mrs H.
Dear May and Mike, The ring, necklace and earrings arrived safely and I am thrilled with everything. Thank you. The ring is a perfect fit and looks great but I think my favourite is the Thelma Ritter necklace - very slinky to wear. I am now practicing my wisecracking style to do its namesake justice when I wear it! Best wishes, Barbara
Comment: Dear May and Mike, My wife is thrilled with the beautiful Mary Selway earrings and the pendant necklace you so carefully matched as a special request. They arrived promptly and beautifully gift wrapped with certificates of authenticity enclosed. Thank you for your excellent advice and service. I am so pleased to have found your web site after searching local jewellers and on line suppliers for many months. Kind Regards, Derek
Hi Mike and May, Just got back from a lovely holiday in Florida and thought I would drop you a line. The pearls went down a treat so I am very happy and would like to thank you for your advice and sorting out the matching earings. They were alot better when they arrived than you led me to believe,goodness knows how you can tell the difference between the grades as they all seem pretty perfect to me. Thanks again, Ian
Hi May and Mike I hope you are both well. Have just got back from honeymoon a couple of days ago, and just wanted to drop you a short line to let you know that the set went down very well with my new wife. I left them as a surprise gift for her on the morning of our wedding - she is very pleased indeed with them and couldn't stop talking about them the day after the wedding. They got me some brownie points with my new mother-in-law and my wife's family. Everything has been exquisite - your website, the product itself, the packaging, and your excellent service and hospitality when I came to visit your showroom. I can't thank you enough and will be recommending you to all of my friends. I was wondering whether it would be possible to get some form of certificate to keep with the set - just outlining origin of the pearls, designer, etc. My wife and I thought it might be nice to have something like that for when they get passed down the family in many years to come. Would that be possible at all? Look forward to hearing from you. Many thanks, Andy
Comment: Dear May, I just received my Jane Austen pearls set. It is absolutely gorgeous! Named after the novelist whose books I read in my student years reminds me of the beautiful moments I spend reading them. It will be my favourite piece of jewellery and I am going to wear it all the time! Thank you so much for everything, especially for the personal service and assistance through the whole procedure of selecting and ordering it. I will recommend you to everybody I know. Nelli-O Athens-Greece
Dear Pearlmagie, I would just like to say a very big thank you for the wonderful service that you have given to me. You website is amazing, clear and very informative. My “Dorothy Mackaill” South Sea Pearl Pendant arrived today, and to say the least I was thrilled to bits. It has taken me many, many months to find something unusual and to my taste, and here I now have the pearl pendant sitting proudly around my neck. Your site will be strongly recommended by my husband and myself. Once again, thank you, Pauline
I would just like to thankyou for the fantastic service you provide and the beautiful pearls. I purchased a pearl bracelet and earrings for my daughter for christmas, and they were outstanding really beautiful and lovely quality and colour. Thankyou once again I will be using you again and telling other people about you. Tessa
Comment: Well, even though you weren't due to open until 10am, when I called at 8 am I was spoken to by a delightful gentleman who was a pleasure to deal with. Thank you very much, I would happily do business with you again. If some "other" retailers (both large and small) had your attitude towards professionalism, the world might just be that little bit nicer.... Thank you again. P.J.
Hi Michael. I have just received the necklace that I ordered recently. I would just like to thank you so much for the absolutely stunning piece of jewellery that it is. The gift box and packaging is gorgeous. It is for a 60th birthday present, and I am sure that the recipient will be thrilled with my choice. I cannot praise your website enough and the helpfulness of staff in the shop when I telephoned with a query before ordering. The item arrived quickly too. When I need a special present again, I will definitely be visiting your site as I know that I will not be disappointed. Thank you once again-will be recommending you to all my friends! Kind regards.Z.
They couldn't be more perfect... I had been eyeing these earrings for months as they were just what I had been looking. I opened the beatifully presented packaging and could't keep the smile from my face as they met all my expectations and more. They will be so versatile worn with and without the pearls and I am sure will give me great pleassure when I wear them. I would also add that I rang Pearl Magpie a couple of times before purchasing and they were exceedingly helpful and would recommend this company to anyone looking to buy pearls. Thanks, Debbie.
Mike and May, I have been looking for a special gift for my wife, for our 30th wedding anniversary, for a long time and no matter how far I looked I kept returning to your beautifully designed and crafted jewellery. All of my questions were quickly answered and May even matched a pair of earrings to my chosen pendant without being specifically asked. When I finally placed my order, it was despatched very quickly and was received well within the time that I had left, excellent customer service and a really special pendant set which will be appreciated for many years to come. Thanks. Regards, James
Just a quick note to thank you for your prompt service and to let you know that I am really pleased with the bracelet. It is really well made and fits perfectly. I will certainly recommend you to my friends. Gill
HI..... Thank you for your prompt delivery, the brooch was stunning!!!!and the lady who is going to receive it for her retirement, will be most happy!!! The packaging is 1st class, Thanks again , and will be dealing with you again Regards Jackie
Dear May and Mike, The pearls arrived yesterday and I am delighted with them. The bracelet is really glamorous plus it is easy to fasten and the pendant is lovely and so delicate. They are just the thing to wear at a wedding and enhance my outfit no end. Thank you. Best wishes, Barbara
Just received my necklace and bracelet and they are beautiful. They will look
amazing when I wear them on the formal evenings on Queen Mary 2. Thank you for
quick delivery and lovely packaging.
I also would like some advice about buying a necklace for my daughter when she gets married. Is it better to pick the pearls once she has made her mind up about the dress? Would not want to pick something that did not complement the dress.
Thank you once again Catherine
Thank you very much item received..what exquisite pieces of jewellery, very pleased with your service and delivery ... Kindest Regards Ken
Thank you for your beautiful jewelry, O....... really loves her ring, and does not stop wearing it, a lovely design and so well made, and i am sure that she will be back to increase her collection, we will keep an eye on your website, my Mother loved her pearl necklace and earrings, and so everyone is happy. take care and we will keep in touch. G & O
Comment: Dear May and Mike,
I received the Pat Paterson Freshwater Pearl Earrings today. How lovely they are! They are a fitting namesake for the actress whose life I have been studying. The pearls are huge and of excellent quality. The garnets have plenty of color and light to them. The findings look very sturdy. I am sure that these earrings will last me a lifetime. I am so glad that I stumbled across the Pearl Magpie website. Thank you for providing me with my birthday gift to myself!
Sincerely, K, USA
Dear May -
I wanted to write to say how delighted I was with the pearls that I purchased from Pearl Magpie for my Aunt's 80th birthday. They were absolutely gorgeous and beautifully presented. My Aunt is delighted with them.
I have to say that your website and service is superb. The pearls arrived the day after I ordered them, beautifully packaged, with gift card and care card, satin and velvet and tissue, all beautifully colour co-ordinated. A perfect gift.
From your website and our initial telephone conversation, I had every confidence that I would be entirely happy with my purchase. The whole experience was a delight and you obviously have great skill and style.
I am recommending Pearl Magpie unreservedly to all my colleagues, friends and relatives.
Many thanks May.
The pendant arrived safely via my “Secret Postman” this morning. It has taken me most of the day to unveil it dodging my dear wife in the process. I didn’t doubt for a minute that it would be spectacular and I was not disappointed. It is simply stunning! I did not expect however, the beautiful gift you included. I know Jill will love it, thank you so very much.
May, you are truly gifted and your passion for your craft is abundantly apparent in your work. In addition you are both very friendly and it is sincerely a pleasure to do business with you.
We are going to Egypt on Tuesday to celebrate but our actual anniversary is on 26th of May and we will be back before that date to have a family meal with our five children and their partners. I will write to let you know her reaction to the surprise but I think you already know what it will be ;o)
All the best to you both for now,
Hello there (I've had you on the phone twice but I don't know your name)
just a quick mail to say thank you for allowing this transaction from France.
My sister will be so happy on sunday for her 35th birthday.
And I think you have found a new customer in Karen, my friend.
Thank you again so much from France !
Many thanks for the pearl , It looks great, and the wrapping makes it look even better.
I will be sure to recommend you if any one asks about pearls.
Thank you again
Dear May & Mike,
Thank you very much for the earrings which arrived this morning. I was delighted with the packaging which goes a long way in the overall buying experience. I was very pleased with the earrings & I am already wearing one pair out & around our farm! I will certainly hope to return and purchase further items in the future.
Kind regards, Viv.
Hello May & Mike
I just wanted to write and congratulate you on the quality of both your jewellery and your customer service.
The necklace that I ordered for a friend's birthday arrived at my door by 12pm the following day. The pearls themself were beautiful, and exactly as described. Your photos don't do justice to the presentation and packaging... it was exquisite. Even before I opened them, they felt special. My friend, by the way, loved them to pieces.
From start to finish, I can't imagine how you could possibly have done a better job, and these days that's rare enough that I felt the need to write and say thanks. Astounding product, and amazing service. I'll definitely shop with you again.
Best wishes, H.B
Good morning May
They have arrived !!!!! and so has a beautiful brooch ! as I am in the office I have
just had a sneaky peek into package so haven’t been able to take it all out properly and
why this extra gift is there – but I do thank you so much – as soon as I get home
tonight I will read through the paperwork. Once again your packaging is spectacular
and I just
love the embroidered purse that the brooch is in.
I can’t thank you enough.
You must be so talented and what a lovely job to make so many people very happy !
My very best wishes to you and your family it has been an absolute pleasure buying my pearls from you.
I got my parcel yesterday (sent to my boyfriend) and I tried phoning you to say
how delighted I am.
How kind of you to include the beautiful pearl necklace, I am over the moon - will be wearing them on my wedding day in June.
Thanks a milion and best wishes for Christmas and the New Year.
Yours, Dawn, Glasgow
Hi there May & Mike,
This card should have gone out on Monday, but I had a couple of days off.
I am so delighted with the pearls! We are hosting our Christmas reception on the 11th and I'll wear my pearls for the first time.
I have tried them on a few times, and they look so lovely. Everything about the experience is just fabulous. Iit's very obvious that youv'e both put so much into the whole idea of pearls. If I ever win the lottery, I'll be waiting outside your shop waiting for you to open up! The brown velvet pouch with the cream inlay is gorgeous.
Can't wait to make my next purchase, which won't be too long - I'm sure. When I'm in London next - I'll call in and say "Hello".
What can I say ; ‘ WOW’ I have never received a parcel so beautifully packaged before and then I actually got to my wonderful pearl inside!!!
Thank you so much the certificate and enclosures are great to keep and I shall pass it all on to my Daughter one day and then hopefully to my Granddaughter so this will become an heirloom.
The only disappointment was the chain which was shorter than I had hoped but I have put it on my 18” chain (unfortunately only 9ct gold) but it still looks stunning. One question ; can I keep it on all the time or should I not wear it in the shower and when I am swimming ? I never want to take it off !!
I wish you a very Happy Christmas and look forward to contacting you sometime in 2009 to purchase the matching earrings.
My very best wishes and thanks/
Just thought I would drop you a line today, as it is Jags birthday (my wife) and I didn't give her the pendant until today.
Firstly, it arrived on Sat Morning which was great. Secondly and most importantly she was really really pleased with it and amazed we managed to find something that surpassed what we had originally decided upon but unfortunately was discontinued.
So, many many thanks for getting it to us so quickly and also for answering the phone at 8pm on a Thurs evening.
Good old fashioned quality personal service which is rare these days sadly and sorely missed by us all.
Thanks again and all the best in your line of business which will do very well if you continue to provide such an excellent personal touch.
Packet arrived today. Many thanks for all your attention.
The Pearl is lovely and Norma will be delighted with the match. Also very many thanks for the extra earings it was a very kind thought and much appreciated. It is our 40th anniversary in 2009 so may look very something special to match up, perhaps a broach.
Once again, I have never been as pleased with something I have sourced via the internet.
To the wonderful folks at PearlMagpie...
Dear Mike and May,
Thank you ever so much for doing all that extra work to ensure that the package arrived on time. The earings were a great success and the birthday girl, celebrating her 80th year, loved the pearls and the delightful brooch you so kindly added to the order. That was a special treat. You made a lot of people happy on both sides of the Atlantic.
It was a refreshing experience to shop with Pearlmagpie - nice people, doing nice things, for nice reasons. We want to assure you that we will be recommending you to friends both here in the USA and the UK. In fact we intend to tell anyone who will listen about your great products and service.
Thank you once again.
Jim and Pat
PS we also received the receipt in the mail another proof of great service!
I am so glad to hear that my pearl has arrived back safe and sound! I had been wearing it when i go running as I don't like to take it off, so I shall stop that. Thank you so much for taking such good care of it, I really appreciate it. The address below is my home address and I look forward to recieving it. Thanks again for taking the pearl away to be refreshed, I wish all companies were as helpful and friendly as you. I certainly will not hesitate to use you again, or recommend you to my friends and family.
Best Wishes Claire
Dear May and Mike,
Thank you so much for the ear rings they are just fantastic. I am the ultimate pearly girl - I have been since I was a very young teenager. Now I am just a mature one.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And thank you very much for the string of pearls gift what a wonderful surprise. I will be back with you soon.
Kind regards, J Sanders
Hi May/Mike, A belated Testimonial!
Thank you very much for the service you gave me, I couldnt have asked for better. Just to let you know Tara did indeed say yes to my proposal!
Regards L. G.
Dear May My pearl sets arrived today, very delighted with the lovely design and quality of the pearls and many thanks for your assistance.
Best wishes, Amanda S
Hi May, just wanted to drop you a quick email to thank you for all your help with the ring. My Fiancée is very happy with the size and continually mentions how happy she is to have such a beautifully designed ring.
Thanks again, Paul
Hello, I have received my pearls today and am delighted with them. They were beautifully presented and look even lovelier than they looked on the web picture, I would not hesitate to buy from you again.
Dear May and Mike The pearl set is very beautiful and thank you for the earring stand. Wishing you both a Merry Christmas & a prosperous New Year.
kind regards T C
Just a note to say that my daughter loved her necklace and earrings. She also loved the little bag. Thank you for the earrings which you so kindly included in my order! That was a very kind gesture.
Best Wishes and a Happy New Year. E B
My pearl earrings arrived today, exquisite design and workmanship, very pleased. Thank you.
Sincerely P G
I have received the pearls and I am delighted with them, thank you very much for your prompt delivery and kind attention also the earring stand
Dear May, I would like to let you know that I am so happy with the Tahitian pendants that I bought from you yesterday. I can't stop putting them on, they are gorgeous I like them very much and thanks for your excellent customer services.
Best wishes, W.
Just to let you know that I received my necklace this morning. It is beautiful and I am delighted with it. The chain compliments the settings so well. I also thought the packaging was great! Thank you for your very prompt and efficient service.
Thanks Veleria E.
Dear May & Mike
Just a note to say that I am so pleased with the pearl ring I bought for my girlfriend. I presented it on her birthday and she was overwhelm. She loved it! and the ring size was correct. Thank you both for your assistance and good customer service.
Sincerely J Laporta
My pearl necklace arrived today. It's exactly what it described on the website and the pearl is gorgeous! I am very happy with my buy. I will definitely recommend you to my friends.
Have a good day.
My tahitian pearl pendant arrived today, truly beautifully and love it!! it matches my earrings that I bought last year from magpie. many thanks
Received my South Sea Pearl ring, it's beautiful!! better than the photos. Thank you for your time & patience.
kind regards V. Andreou
I received the golden pearl necklace that I ordered yesterday and it's beautiful. But I am writing to thank very much indeed for including the lovely golden pearl stud earrings. It really is very kind of you and very much appreciated. I shall definitely order from you again in the near future. Thank you once again.
Best regards. Carol
My pearls arrived this morning. They are indeed lovely. I intend giving the ring at Christmas and the necklace on the 10th Jan our anniversary. If the ring is a snug fit,and I suspect it might be, I will contact you again about resizing. The complementary earrings were a wonderful surprise and I was impressed with the colour match to the ring.
Best Wishes and thank you for your help
T. D. Jones
Dear May and Mike, We have received the pearls!!!!! They are absolutely beautiful, my mum loves them.
Thanks again for the brilliant service,
Dear May and Mike Many thanks for your help and advice with my purchase.
The necklace was a Birthday present for my mother-in-law and I believe she was very pleased with it.
Once again many thanks for your speedy service.
Best regards, Lana.
Received necklace today, speedy service, fabulously packaged as always and free earrings! Thank you very much from a returning customer. Regards Bev k.
Just a quick note to let you know that the necklace came this morning first thing and I am very please with it. I also thank you for the pearl earrings which compliment the necklace beautifully. Many thanks for your advice and assistance.One quick question which I forgot to ask was who was Betty Blyth? I hope your website business continues to thrive.
Best regards, C Kelly
Many thanks for all of your help and advice with my recent purchase.
I love the freshwater pearl necklaces and earrings and cant wait to see my bridesmaids wearing them on my wedding day. I am sure they will look very elegant. I was very impressed with your friendly and quick service.
Thankyou again. Claire
Great service and what a Pearl I recieved. Way above my expectations......thanks
The freshwater pearl earrings that I bought from Magpie were lovely. I was very pleased with the size & lustre. I was also pleased with the service from Magpie. My earrings arrived very quickly and were presented very well.
Absolutely first rate, thanks for much - really Beautiful product. Delighted Buyer
Thank you for such courteous rapid service and GORGEOUS pearls!
Dear Sir/Madam, Just wish to send my most sincere thanks for the rapid despatch, and delivery of the above order, and for the little card, (which was very touching) wishing me a happy 30th Anniversary. The pendant is truly beautiful and I'm sure it's what my husband would have bought for me, had he had the chance.
Thank you so much.
I just wanted to drop you a line to say thank you for today. Talking to someone who is so passionate about pearls was a real treat! It was lovely to be told so much about the stunning ring.It was so hard to make a choice. The pearl studs which you gave me were a beautiful surprise. I will definitely purchase a matching necklace! Thank you also for entertaining my children whilst I had the hard work of choosing a ring.
Regards Bev K.
I was pleasantly surprised when I received my order for Gladys Cooper Freshwater Pearl Earrings and Kathleen Freeman Freshwater Pearl Bracelet. They are stunning and are the perfect wedding accessory. I can not wait to wear them on my wedding day. I had ordered some earrings from another supplier and was disappointed to discover that they were in fact not real. Thank you for your prompt service and for the excellent quality in the products!
I received Mum's necklace this morning and what a nice surprise it was to find a pair of earrings enclosed! Loved the packaging too. It was very kind of you and may I say that it is a pleasure to do business with nice people like you. I shall certainly be perusing other items you have for sale but probably not this side of Christmas! Just to let you know that the pearls arrived this The Bidesmaids wore the the Barbara Payton freshwater pearl necklaces and I wore Kitty Mcshane drop Pearl Necklace. it all went fabulously, and what a bargain.
thank you, Mrs Poole
The earrings arrived safely and are beautiful!
Many thanks, Sheila
Thank you so much for sending me the replacement chain. It has been such a pleasure buying from a company that obviously values their customers as much as pearlmagpie . As I stated in my letter which you should recieve soon, I was very happy with the pearl and the quality of it (I hope my girlfriend will be too). It was just one of those unfortunate things with the chain. I never expected to receive a replacement chain so soon either. You were one step ahead of me as I only posted the chain back on sunday. I would definately buy from pearlmagpie again and will certainly be recomending you. Thank you for everything
Yours Sincerely, Steven M.
Hi May and Mike, Just to let you know I have received the Pearl ring and I Love it and I know my girlfriend will love it even more, the detail of the ring and the pearl is very special and I can't stop looking at it myself!!. This will be a big surprise for my girlfriend as she wanted this ring months ago and was so disappointed when she saw is as SOLD on your website, she has no idea that I brought it.