Hello May. Just wanted to let you know that the replacement necklace was perfect, mum loves it and was overjoyed when my Aunty then gave her some matching ear-rings too. Thank you so much for your help, you've been absolutely fantastic. Its not often we see customer service like this anymore so THANK YOU THANK YOU THANK YOU!! I will not hesitate to recommend you to friends and will definitely return next time I'm looking for something special. Best Regards